COVID-19 Re-Opening Information

To our Valued Patients and Families,

Our office is OPEN and we are actively scheduling patients for ALL treatments and appointment types. Please call our office and one of our team members will assist you in scheduling your appointment. While we have many patients seeking to reschedule or book new appointments, we have a limited schedule due to the safety protocols we are instituting below. Should you need to cancel your scheduled appointment, please let us know within 48 hours so that we can plan our clinical schedule accordingly.

We want to ensure that you know you are safe and protected while visiting our office. Our team has been working diligently to welcome you back. Along with routine and standard infection control guidelines, we have incorporated new protocols as a result of the recent pandemic which our team members have been trained on. Below are some of the new standards you can expect to see and experience at your next visit.

New Additions to our Standard Personal Protective Equipment (PPE) (when aerosol is part of the procedure):

Body gowns

KN95 respirator and Level 3 surgical masks

Full face shields

A dedicated team member to clean and disinfect surfaces (Environment Hygiene)

Patient Screening

Pre-visit medical and travel history screenings

Touch-less forehead temperature screenings

Social Distancing

Curb-side check-in via cell phone/text

Masks will be available to every patient who does not have one

No more waiting in the reception area

Plexiglass barriers in both reception and selected clinical areas

Only patients are allowed in the practice to reduce potential exposure

Helpful team members will greet the patient at the door and escort directly to the treatment area

Follow up visits and payments coordinated via phone to limit your time in reception areas

As always, we are here to answer any questions you may have in regard to the safety measures we will be implementing. We are here to serve you and welcome any feedback or suggestions you may have.

If you are on Facebook, please “LIKE” our page, as it is a great way to stay in touch. You will find some amazing content, fun activities as well as staff and office updates.

As partners and caretakers in your oral and overall health, we are here for you and look forward to smiling with you soon! Thank you!